Política de envío
Shipping Policy
At Salpi S.L., we strive to deliver your orders quickly and safely. This Shipping Policy describes the details of our shipping services, including delivery times, costs and destinations.
Shipping areas
We ship throughout Spain and to the following countries in the EU, North America and Latin America:
Europe
Spain
Balearic Islands
Canary Islands
European Union:
Portugal
Germany
Netherlands
Luxembourg
Italy
Belgium
France
Poland
Sweden
Ireland
Finland
Denmark
Slovakia
Slovenia
Estonia
Romania
Latvia
Lithuania
Cyprus
Croatia
Bulgaria
Greece
North America:
United States
Canada
Latin America:
Mexico
Argentina
Brazil
Costa Rica
El Salvador
Guatemala
Honduras
Nicaragua
Chile
Colombia
Ecuador
Delivery times
The estimated delivery times are as follows:
Mainland Spain: 2 to 5 working days.
Balearic and Canary Islands: 3 to 7 working days.
Rest of the European Union: 5 to 10 working days.
North America:
United States and Canada: 6 to 10 working days.
Latin America: 6 to 10 working days.
These delivery times are estimates and may vary depending on product availability and the recipient's location.
We will do our best to meet delivery times, but we are not responsible for delays caused by circumstances beyond our control, such as strikes, adverse weather conditions or logistical problems.
1. Shipping costs
Shipping costs will be calculated automatically during the checkout process and added to the total price of your order.
Shipping costs may vary depending on the destination and weight of the package.
2. Tracking your shipment
Once your order has been shipped, you will receive a confirmation email with a tracking number.
You can use this tracking number to track the status of your shipment on the website of the relevant transport company.
3. Delivery
Orders will be delivered to the shipping address provided during the checkout process.
Please ensure you provide a complete and correct address to avoid delays or delivery issues.
If you are not at the delivery address at the time of delivery, the carrier will leave a notice so that you can collect your parcel from the post office or arrange a new delivery.
4. Shipping Incidents
If your parcel arrives damaged or you do not receive your order within the estimated time frame, please contact our customer service department as soon as possible.
We will investigate the problem and do our best to resolve it satisfactorily.
5. Changes to the Shipping Policy
We reserve the right to change this Shipping Policy at any time without prior notice.
Changes will be posted on the Site and will take effect immediately upon posting.
Last updated: 26/02/2026