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Política de privacidad

This Privacy Policy describes how Salpi S.L. (hereinafter, the ‘Site’, “we” or ‘our’) collects, uses and discloses your personal information when you visit or use our services, when you make a purchase at salpi.es (hereinafter, the ‘Site’) or when communicating with us in any other way regarding the Site (collectively referred to as the ‘Services’). For the purposes of this Privacy Policy, the terms ‘you’ and ‘your’ refer to you as a user of the Services, whether as a customer, website visitor or any other individual whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to this Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in our practices or for any other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the ‘Last Updated’ date, and take any other steps required by applicable law.

 Collection and use of your personal information

In order to provide the Services, we collect personal information about you from a variety of sources, as described below. The information we collect and use varies depending on how you interact with us. 

In addition to the specific uses set out below, we may use the information we collect to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, our users, and others.

Personal Information We Collect

The types of personal information we collect about you depend on how you interact with our Site and how you use our Services. The term ‘personal information’ is used to refer to information that identifies or describes you individually, as well as information that can be related or associated with you. The following sections describe the specific categories and types of personal information we collect.

Information we collect directly from you

The information you send us directly through our Services may include the following:

  • Contact details: Includes your name, address, telephone number, and email address.
  • Order information: Includes your name, billing address, shipping address, payment confirmation, email address, telephone number, clothing size, and preferences.
  • Account information: Includes your username, password, security questions, and other information used for account security purposes.
  • Customer service information: Includes information you choose to include in communications with us, such as when you send a message through the Services.

Some features of the Services may require you to provide us with certain information about yourself directly. You may choose not to provide this information; however, doing so may prevent you from using or accessing these features.

 Information we collect about your usage

We may also automatically collect certain information about your interaction with the Services (hereinafter, ‘Usage Data’). To do this, we may use cookies, pixels, and similar technologies (hereinafter, ‘Cookies’). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information about your interaction with the Services.   

Information we obtain from third parties

Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:  


  • Companies that support our Site and Services, such as Shopify.

  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfil your orders and provide the products or services you have requested, thereby enabling us to fulfil our contract with you. 

 

 

 

When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies, such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Please also see the section below, Third-Party Websites and Links.

Use of your personal information

  • Provision of services and products: We use your personal information to provide you with the Services and thereby fulfil our contract with you, including processing your payments, fulfilling orders, sending notifications related to your account, as well as your purchases, returns, exchanges or other transactions, in order to create, maintain, and manage your account, arrange shipping, facilitate returns or exchanges, and provide other features and functionalities related to your account. We may also enhance your shopping experience by allowing Shopify to link your account to other Shopify services that you choose to use. In this case, Shopify will process your information as set out in its Privacy Policy and Consumer Privacy Policy.
  • Marketing and advertising: We may use your personal information for promotional and marketing purposes, such as sending you promotional, advertising and marketing communications by email, text message or post, as well as showing you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.  If you are an EEA resident, the legal basis for these data processing activities is our legitimate interest in selling our products, in accordance with Article 6(1)(f) of the GDPR.  

  • Security and fraud prevention: We use your personal information to detect, investigate, or take action regarding potential fraudulent, illegal, or malicious activities. If you choose to use the Services and register for an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other details with anyone. If you believe your account has been compromised, please contact us immediately. If you are an EEA resident, the legal basis for these data processing activities is our legitimate interest in maintaining the security of our website, both for you and other customers, in accordance with Art. 6 (1) (f) of the GDPR.
  • Communications and service improvement: We use your personal information to provide you with customer service and to improve our Services. This is in our legitimate interest to be able to respond to you, as well as to provide effective services and maintain our business relationship with you in accordance with Art. 6 (1) (f) of the GDPR.

 Cookies

Like many other websites, our Site also uses cookies. For specific information about the cookies we use in connection with the operation of our Shopify store, please visit https://www.shopify.com/legal/cookies. We use Cookies to operate and improve our Site and Services (including remembering your actions and preferences), as well as to perform analytics and better understand user interaction with the Services (in our legitimate interest to administer, improve, and optimise the Services). We may also allow third parties and service providers to use Cookies on our Site to better personalise the services, products, and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please note that deleting or blocking Cookies may adversely affect your user experience and may cause some of the Services, including certain general features and functionality, to malfunction or become unavailable. In addition, blocking Cookies may not completely prevent sharing information with third parties, such as our advertising partners.  

Disclosure of your personal information.

In certain circumstances, we may disclose your personal information to third parties for contract fulfilment, legitimate purposes, or other reasons under this Privacy Policy. Such circumstances may include the following:

  • With Shopify, our e-commerce service provider, to process your orders, manage payments, and provide you with a secure shopping experience.
  • When you indicate, request, or otherwise consent to us disclosing certain information to third parties, such as to ship products to you or through the use of social media widgets or login integrations with your consent. 
  • In connection with business transactions, such as mergers or bankruptcies, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests).

Last updated: 26/02/2026